Most Frequently Asked Questions
You have questions. We have answers.
Can I make a reservation for the weekend?
I have a food allergy. Can I eat at The Big Biscuit?
Be sure to always let a manager know of any allergies you have so we can be extra careful while preparing your meal. Please keep in mind that while certain menu items may not contain these ingredients, the risk for cross-contamination is always present.
What are The Big Biscuit's hours of operation?
The Big Biscuit is open 6:30 am to 2:30 pm daily. We are closed on Thanksgiving and Christmas.
Where do I buy The Big Biscuit gift cards?
Click here to buy The Big Biscuit E-Gift cards. You can also buy physical The Big Biscuit gift cards in any of our restaurants.
How do I check my gift card balance?
If you purchased a gift card you can check the balance here
What do I do if my gift card is lost or stolen?
Unfortunately, gift cards are treated like cash, and we cannot replace them for you.
Does The Big Biscuit offer donations?
Yes, community involvement is important to us. Please keep in mind we have a cap on the number of donations we offer per location and give preference to groups affiliated with our team members and their families. Fill out a DONATION REQUEST and we'll do our best!