Most Frequently Asked Questions
You have questions. We have answers.
Can I make a reservation for the weekend?
Simple answer: no. However, you can beat the line by using our online waitlist!
I have a food allergy. Can I eat at The Big Biscuit?
Be sure to always let a manager know of any allergies you have so we can be extra careful while preparing your meal. Please keep in mind that while certain menu items may not contain these ingredients, the risk for cross-contamination is always present.
What are The Big Biscuit's hours of operation?
The Big Biscuit is open 6:30 am to 2:30 pm daily. We are closed on Thanksgiving and Christmas.
Where do I buy gift cards?
You can buy The Big Biscuit gift cards in any of our restaurants! Call your local The Big Biscuit and we'll do the rest!
How do I check my gift card balance?
You can check your gift card balance here.
What do I do if my gift card is lost or stolen?
Unfortunately, gift cards are treated like cash, and we cannot replace them for you.